Royalty Cards

Frequently asked questions

Do my customers need to download an app?+

No. The card is added to Apple Wallet or Google Wallet with one scan. Phones without wallet support get a web card that works the same way.

What do I need at the counter?+

Any phone or tablet with a camera and a browser. The scanner runs on the web, so there is no hardware to buy.

Can I run more than one campaign?+

Yes. Depending on your plan you can run several loyalty cards at once, say one for coffee and one for breakfast, and customers can join them all.

What happens when my subscription ends?+

Operations pause but nothing is deleted. Your customers, stamps, and history are all waiting. Renew and you continue exactly where you left off.

Does it work in Arabic?+

Yes. Customer pages are fully bilingual with proper right-to-left layout, and Arabic dashboard support is on the roadmap before launch.

How do you prevent staff misuse?+

Every staff member has an individual login, every stamp is attributed and logged, and daily limits with duplicate-scan protection are enforced by the server.